FCC to investigate CenturyLink as nationwide outage continues, 911 calls disrupted

29 December, 2018, 12:58 | Author: Shawn Conner
  • National Century Link outage continues into Friday

Pai called the outage "particularly troubling" in a statement.

Problems stretched in severity from knocking out Washington State 911 service to blocking incoming calls to businesses, including The World-Herald.

KIRO's Gary Horcher at the King County Emergency Communications Center says millions of people in the Pacific Northwest and beyond have been dealing with this outage since early Thursday morning.

One member of the Federal Communications Commission said the cause of the national outage needed to be investigated, the AP reported.

Colorado: The nationwide outages led to dropped 911 calls in northern Colorado as well, according to The Greeley Tribune.

KOMO reports that some customers in Washington experienced busy signals when they attempted to dial 911.

Emergency Management Manager Steve Mansfield said Friday morning that they lost connection again at around 6 a.m. and urged callers needing assistance to continue calling 360-740-1105 until the problem was properly fixed.

Sears closing 80 stores, including two in Maryland, amid bankruptcy deadline
Minnesota stores include the three-level location at the Mall of America, which was not originally on the list of stores closing. Columbia Center's movie theater also recently closed but is being replaced by a Dick's Sporting Goods, now under construction.

As of writing, CenturyLink has still failed to fully restore service to all affected regions and customers (its internet users have also been impacted), but it's making "good progress", according to the company's official Twitter account.

A Nationwide outage reaching from NY to California has been causing headaches since early Thursday morning.

The 911 dispatch center and emergency management in western Missouri's Johnson County were hit by the outage, county Emergency Management Director Troy Armstrong said on December 28.

Shortly after noon, CenturyLink announced it was "aware of some 911 service disruptions affecting various areas through the United States".

Pai said he had spoken with CenturyLink 'to underscore the urgency of restoring service immediately'.

CenturyLink provides cell services to several carriers, including AT&T and Verizon - the outage didn't impact emergency calls from landlines.


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